Thank you for taking the time to file the shipping claim. I understand that the lose in shipping was not your responsibility and wish to thank you for supplying another cue while UPS investigated. Your trust in me returning the cue if it arrived meant allot to me.
Cordially,
Dan
Dan Harrough
What an amazing experience! What more can a consumer ask for! Not only are the products some of the absolute best on the market, with unbelievable prices, the customer service and knowledge of the products is what sold me from the start! In a world where customer service seems to have fallen behind the marketing hype of today's products, the service in which I was provided was nothing short of astonishing. Sincerely you folks can rest assured that I will forever be a customer of yours, and will recommend you to anyone and everyone! Thanks again folks for a great buying experience!!!
Mike Stanton
I love the cue and the speedy shipping after the order went through successfully. I have already told all my teammates that they should take a look at your web-site and need to order and support you all.