Thank you for taking the time to file the shipping claim. I understand that the lose in shipping was not your responsibility and wish to thank you for supplying another cue while UPS investigated. Your trust in me returning the cue if it arrived meant allot to me.
Cordially,
Dan
Dan Harrough
Amazingly fare. WoW! What an experience. They have my business. When it was all said and done, I knew i got the best deal i could, hands down! Again, thank you. Mikey P. from Staten Island N.Y.
MikeY P.
I recently purchased a cue from Shooters that was very difficult to get from the manufacturer for various reasons beyond the control of Shooters Billiards. Kathy from Shooters worked very closely with me in helping me get the cue I wanted. She went way beyond what normally would be expected of good customer service. Her extreme professionalism and honest and sincere efforts to provide exceptional customer service to her customers is greatly appreciated and rarely seen in todays fast paced world of electronic digital everything. The cue is great. Thank you again Kathy.
