Help Area

Savings and Incentives

Customer Points Rewards ( MUST be a registered membe r REGISTER HERE ). After registering you, click on CPR Referral on upper right side of web site menu. Refer your friends to our site and receive CASH BACK BONUS. If one or more of your friends return to our site and purchase something, you will receive Reward Cash. This cash adds up to cash savings fast. Refer as many people as you can and watch your cash add up! Customer CASH BACK BONUS Automatic CASH BACK BONUS system. It will give CASH BACK when an order is processed or completed. Will also take away points for an order that is later set to Declined, failed, etc. We added the points system as a way to thank our customers. Earn CASH BACK for cues with CASH BACK bonuses! Good to apply towards future purchases. A way for us to say "Thank You" to our repeat customers! How do I know how much CASH BACK I have credited? Log into your account You should see in the welcome message how much you have Alternatively, you can click on modify profile and you will see the CASH BACK total points) you have left at the top. Do I have to create an account to collect the CASH BACK BONUS? Yes. In order for us to track how much CASH BACK (points) you earn and spend, registration for an account is required. You also need to log into your account to be able to spend your CASH BACK. How do I use my CASH BACK (points) to pay or help pay for an order? Log into your account Add items to your cart Upon checkout, select "Pay with CASH BACK" payment method. Enter the amount of CASH BACK (points) you want to apply to this order Click "Submit Order" If you don't have enough CASH BACK (points) to pay for the entire order, the cart will prompt you for another payment method for balance of total. Note that on our store, if you cannot collect CASH BACK (points) for that product, then you also cannot pay for that product with CASH BACK (points). Examples are the Closeout and Specials etc. How do I know how much CASH BACK (points) I have earned per order? Log into your account Click on "Orders History" Select which order you want to look up. There you will see the CASH BACK (Points) Earned for this Order and any CASH BACK (Points) Applied for a discount Are there products that points cannot be used to purchase? Yes, all Predator products including their Poison cue line (sold under The Predator Group name). Do my point ever expire? Yes, you have 90 days to use your CASH BACK (points) *CASH BACK BONUSES apply to specified cues and shafts only. A few products are not eligible for collecting points. Some that are not eligible are 'closeouts' products and "Special Sales" products. See product details for the product you are interested in to see the amount of CASH BACK (points) you will receive! -------------------------------------------------------------------------------------------------------------------------------------------- Wish List Add products to your wish list for later review. Or, us the built in e-mailer to contact friends and family with gift ideas! Price Match Customers have a button on the Order History page called "Price Matching" where they can send Price Matches. The button disappears after the customer sends a Price Match for every item in an order or after the time period set by the admin expires. NOBODY but us offers to match a price after the sale! Price matching does not include closeouts, sales, specials, predator or the predator group products. IF you do find a predator product for less or have been sold any of their products for less... contact us and we offer a $25.00 reward paid to you with our business check! Must be exact items. Return Customer Discounts Receive unadvertised pricing! After your first purchase is successful, your account is upgraded to 'Return Customer'. This level allows you to purchase products at lower discounts. Email,  IP Address, Phone Number and other information must be verified. Affiliate Program Add our banner to your site and earn points when you send a member! Auction Site Sell, Buy, Trade, Want Ads in eBay style. Open your own store and make money! Chat Forum Visit our forum and get involved. Topics cover a wide range of billiards topics. Talk to the manufacturers directly! Wholesale Membership Supply a DBA (Doing Business As license) and other proof of business and join our other wholesale buyers. FREE Shipping FREE Ground Shipping on orders over $50.00 to all 48 contiguous states. International and USA Territories/States not contiguous are charged a flat rate fee of $30.00 (10 pound maximum before fees increase). APO/FPO address are charged a $5.00 fee. LOWEST PRICES ALLOWED BY MANUFACTURERS We offer the lowest prices allowed by our manufacturers. Most manufacturers have implemented a MAP (Minimimum Allowable Price). This prevents us from advertising less than authorized. NO TAXES No taxes on orders outside of New York State To 'sum' it all up..   Low prices + free shipping + loyalty points +  service + no tax  (except NY) = THE LOWEST PRICES AND BEST BUY OFFERED ANY WHERE.